Welcome to the Soccer Manager 2027 FAQ!
On this page, you will find some of the most commonly asked questions and the answers to them. If you have a question that isn’t answered here, please feel free to join our Discord server and ask there!
What is a “Continuous App”?
What are the benefits of a continuous app?
In previous years, you would have to start again from scratch with every release. This has no longer been the case since SM26. You’ll keep your saves, gold, boosts, and cash tokens as you upgrade. This will be the case every year, so you’ll no longer need to start all over again every year.
The continuous app will also allow us to release content more throughout the year. Rather than waiting for one big yearly release to add new features to the game, we can be more flexible and release new features at other points of the year.
How do the Ultimate and Enhanced editions work now that there is no new app every year?
Functionally, Ultimate & Enhanced will work as they used to. They will still be yearly recurring purchase – but with an added bonus! All of your currencies will carry over from year to year, so whilst things like ad-free will need to be refreshed, any of your leftover gold will come with you every year.
How will saves work between iterations of the game?
Seamlessly! When you download the update to go from SM26 to SM27, you’ll keep your saves and you will be able to carry on your careers for another year. We plan to maintain this support going into the future too, meaning that you might still have the same saves in a few years from now!
We will note that saves are forwards compatible but not backwards compatible. This means that if you join the SM27 beta and play your save, you will not be able to take it opt out of the beta and continue using that save in SM27 again. Saves can only be taken forwards between versions.
What is new in SM27?
Loads! Whilst we have spent a lot of our time focusing on bugfixes and improving the overall experience for SM27, we still had plenty of time to bring you new features like:
A brand-new squad planner that allows you to map out the future of your team.
- An upgraded Match Motion experience, including fully remade player models and animation improvements.
- A new UI, with a slick new colour scheme and plenty of usability improvements.
- Expanded continental cup draws that give you a fully simulated draw experience and live fan reactions.
- Cloud saving, allowing you to take your saves from one device to the next on the same operating system.
- A full Steam UI overhaul to make the most of the greater screen real estate available on desktop.
What platforms is SM27 available on?
Soccer Manager 2027 is available on Android, iOS, and Steam! We spent a lot of time optimising the Steam version to deliver a much better PC-specific experience this year too.
Help – all of my manager traits have disappeared on my new save, what can I do?
To give you the flexibility to try out new builds and playstyles, your manager traits are now save-specific. Don’t worry though – your attribute points are attached to your account. This means that any leftover attribute points that you have will carry over between saves, giving you a headstart on your new career. It is just the traits that will reset.
Will I keep my purchases between versions?
For items like gold, boosts, and cash tokens, your balances will carry over from year to year! This means you will not lose out on any purchases you have left over when upgrading from one year of Soccer Manager to the next.
For Ultimate and Enhanced Editions, you will need to repurchase these yearly to enjoy the full benefits of them. You will still keep the gold and boosts from these purchases, but things like ad free will no longer work until it has been repurchased. Any save slots gained from these editions will also be locked until you have upgraded to the new year’s version.
My club’s budget is lower than it was last year. Why?
I have had an issue with a purchase – what can I do?
The best place to get help with any purchase issues is through our in-game support portal. This can be accessed by going into the settings menu, and then into “Help”. If you submit a report through there, a member of the team will be able to handle it and sort it for you.
If you are on Android, please make sure you include the GPA number from your email receipt with any requests around purchases.
If you are on iOS and are requesting a refund, we are unfortunately unable to fulfil these ourselves. Instead, you can request one through Apple here: https://reportaproblem.apple.com/?s=6
Where can I report other bugs or issues?
There are plenty of places to report these! First and foremost is our Discord server, where we have dedicated chanels for bug reports and you can upload any screenshots or videos necessary to show us the problem you’re having.
You can also use the in-game bug reporter by going to settings and then to “Help”. If you submit a report through this, please wait a moment before exiting the game as this will upload your save file to us and help the team track down the problem you are having.
Can I restart my Soccer Manager account?
Whilst we do not officially support starting from scratch, it is possible to delete all of your data. This can be done through the in-game settings menu, but please note that this is a full reset and will remove everything, including in-app purchases.
How do I transfer progress between devices?
In SM27, we added cloud saves for the first time. Cloud saves work based on your user ID, which is tied to either your Steam account, Apple ID, or Google Play account. This means that cloud saves do only work when moving devices that use the same operating system.
To use cloud saves, manually save your game. When you open up the game on your new device, you should be able to download your save and pick up where you left off.
